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50 CM Frozen Anna Elsa Dolls Snow Queen Princess Anna Elsa Doll Toys Stuffed Frozen Plush Kids Toys Birthday Christmas Gift

30 reviews
100% of buyers enjoyed this product! 706 orders

$15.68$17.44

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SKU:
32909771746
Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
Brand Name

Disney

Material

COTTON

Warning

none

Gender

Unisex

Age Range

Grownups

Filling

PP Cotton

Dimensions

40cm or 50cm

Model Number

doll

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says "no information available at the moment".

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
  • You receive the wrong item
  • You do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
  • Other exceptional circumstances outside the control of myheartteddy.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

30 reviews
100% of buyers enjoyed this product!
5 stars
( 26 )
4 stars
( 4 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
  1. S***t

    Thank you

  2. C***m

    thought it would be a little nicer. you get what you pay for.

  3. F***r

    It’s pretty.

  4. A***a

    Very nice compliments

  5. N***a

    Excellent dolls, no foreign smells, sewn neatly. My daughter really liked, thank you. Shipping about 2 weeks, track tracked

  6. M***i

    very nice ..my daughter loved them

  7. Y***s

    Top

  8. W***s

    Good product

  9. A***a

    Beautiful, done well

  10. P***a

    Shipping 3 wks, goodly

  11. L***o

    Order as I get what I requested I recommend

  12. B***d

    Very nice doll plush I recommend thank you very much my daughter is happy

  13. V***v

    I like the product Thank you very much

  14. D***v

    Very good toy, my daughters really liked, the delivery is very fast in Kiev for 10 days, the store thanks

  15. M***y

    Just as described as pic. My patient will love this. Fast shipping in a week.

  16. J***a

    Mascot is beautiful, super quality!

  17. M***k

    Very fast shipment to Poland. Doll carefully made. Consistent with the description. Recommend.

  18. R***r

    Very good very fast thank you I Recommend it

  19. E***r

    The doll Super well is nice and big

  20. G***r

    kids love it

  21. R***r

    Very fast I recommend

  22. F***a

    How they describe it

  23. F***e

    The dolls sot very beautiful well packaged fast delivery

  24. A***e

    PARFAIT

  25. M***a

    Super fast shipping. Great quality. Highly recommend

  26. N***g

    item looks as described. nice soft large plush toy. very happy with product. However, shipping took nearly 3 months, so despite being ordered in October, item did not arrive until mid December. store did not communicate at all until dispute was opened, but then they were reasonable and extended shipping time. item arrived.tooate for child’s birthday, but will give for Christmas.

  27. A***g

    Both the dolls were wet in the bag when they arrived???

  28. K***k

    Them power pekná, sice them u krku Trochu špatně šitá, budeme Muset it zašít, opravit …. but jinak dobrý.

  29. I***a

    The product is as per the description.

  30. S***e

    Same as the picture. The Hood’s little hairy but good. It’s taken a month to arrive.

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